Mission Statement

Duo NZ Ltd began trading in early 1996. In April 1996 we achieved ISO 9001 Certification due to our commitment to excellence in both products and services.

We pride ourselves in both the quality of product and services, along with our vast knowledge and industry experience.

Duo NZ Ltd presently consists of 5 staff members.

Jackie Hatchwell and Kendra Ross, the Directors of the Company, have a hands on roll in the day to day operations of Duo NZ Ltd, both in Management and Account Management.

We are dedicated to a focused Reseller Channel whereby offering exceptional pre and post sales services and support.

Duo NZ Ltd exclusively represents Simple Technology Memory product within New Zealand.

Contact Us

Kendra Ross (Mobile) 021 459 882 Jackie Hatchwell (Mobile) 021 459 881 Jo Haanstra (Mobile) 021 459 884 Crystal McCabe (Mobile) 021 459 885 Sales Department You can find us in Wellington at 35 Onepu Road PO Box 14-583 Kilbirnie, Wellington NEW ZEALAND Phone (04) 9393-993 Fax (04) 9393-994

You can find us in Auckland at PO Box 56056 Dominion Road, Auckland NEW ZEALAND Phone (09) 360 9390

Quality Policy

Duo NZ Limited source and distribute memory and PC card product for the computer industry. Ensuring service excellence is a key priority. We shall achieve this by;

• Fostering secure and committed long-term channels of supply with manufacturers who are dedicated to excellence in quality as we are, and ensuring close working relationships with those suppliers.
• Identifying customer requirements and being committed to exceeding their expectations. In dealing with our customers we will provide a professional and friendly service underlined by flexibility and efficiency at all times.
• Providing comprehensive up to date product and pricing information, and reliable, prompt supply of product and service. Duo shows an innovative approach in distribution methods.
• Duo aims to provide the highest level of pre and post product support to our customers.

We aspire to be the leading memory and PC card distribution specialist. Our core values include; a commitment to product and service quality, professionalism, and integrity

The Duo NZ Limited Quality system complies with the International Standards Organisation 9001 quality standard. It has been developed in accordance with ISO9004-2, Guidelines for Services.

The Directors of Duo NZ Limited recognise that the staff are the company's major asset and that a quality product or service depends on their expertise, competence and goodwill. Consequently Duo NZ has a quality system designed, developed, implemented and maintained by all staff.